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How Lockpickings is handling the Corona virus
Curious about how Lockpickings is dealing with the corona measures and lockdown? We will keep you updated on the effects on orders and delivery, and answer frequently asked questions about returns, delivery times, and product availability during the pandemic.
Author: Ties
Update 13/01: The lockdown has been extended
This information only applies to orders within the Netherlands.
Update 23/1/2021:
The Dutch government has decided to extend the lockdown until February 9 due to the risk of the British corona variant.
The curfew means that you cannot expect any deliveries at home from 21:00 tonight.
This has no further effect on our web shop. Of course, our webshop remains open and you can order lockpicks without worry.
Order online for more than 50,- and receive your order with free shipping and a gift!
We would like to keep you informed about how Lockpickings is handling the coronavirus. We are, of course, following all the advice from the government and doing everything we can to create a safe environment for you and our employees. On this page, you will find all the information on how you can continue shopping with us. We appreciate your understanding and cooperation!
Frequently asked questions
Can I still return my purchases?
Of course, we are accommodating regarding the return period. So it is no problem at all to send your order back to us, even during the corona pandemic. Do you have a defective purchase? Please contact our customer service via this page.
Can I reserve the Disc Detainer Lockpick from Bosnianbill, LockpickingLawyer, and Sparrows?
Unfortunately, it is still unclear when the Disc Detainer Lockpick from BB, LLP, and Sparrows will be available on the European market. Sparrows is currently struggling with the production of the Disc Detainer Lockpick, as the corona pandemic is affecting us all severely. When we finally have good news about the Disc Detainer Lockpick, we will announce it via our newsletter!
Is it possible to pick up an order in the store?
Unfortunately, this is still not possible for the time being. However, if you have questions or would like to receive an order with an expedited shipping method, please contact us via our customer service through this page.
My question is unanswered
We are happy to help you as quickly as possible (often within a few minutes) with all your questions. So feel free to contact us via Whatsapp, Twitter, or email through this page!
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