Frequently asked questions

Yes, with your personal Track & Trace.

After we have packed your order, you will receive an email from us. In this email, you will find all the information you need to track your order.
Through the large blue button “Track your shipment”, you can view all status updates.

Is your order not receiving any new status updates? Then click on the code under “Track & Trace”, for example “JVGL0000000000000000”. With this code, you can check the status of your order via the carrier.

Locksport is the hobby practice of lockpicking. It emphasizes that it is a legitimate hobby, similar to puzzling or chess. Lockpicking is the skill itself, which is also used by locksmiths and security researchers.

With the right tools and the correct technique, no. Cheap picks or picking too aggressively can cause damage. This is a reason to invest in quality tools and always start on practice locks, not on locks that you actually use.

No. High security locks from brands like Abloy, Medeco, and EVVA are designed to resist picking. They are not impossible to open, but require exceptional skill, special tools, and a lot of time. For hobby lockpickers, these are long-term challenges.

Sparrows, Peterson, and SouthOrd are all excellent choices. Sparrows offers the best price-quality ratio for beginners. Peterson is premium but more expensive. SouthOrd is in between.

In theory, yes, but in practice, I advise against it. Under stress, in poor lighting, and without your usual setup, picking is much more difficult. Moreover, most front doors are equipped with locks that are significantly harder than practice locks. In emergencies, call a locksmith.

You can open your first transparent practice lock within an hour. A really simple lock can be opened within a week of regular practice. Developing real skill? That takes months to years, depending on how much you practice and which locks you want to open.

You can find my courses on lockpicking online. These are free for everyone. If you still have questions, feel free to message or email me!

I am happy to help you with personal advice. I am here to assist you directly in choosing your lockpick tools!

Because I am also a lockpicker, my quality control is exceptionally high. Brands like Sparrows, Multipick, SouthOrd, Law Lock Tools, Lishi, and more are of the highest quality. My customers also confirm this in the hundreds of reviews you can find online about us.

We ship to all of Europe and offer free delivery to various countries within Europe starting from €30,-*. See the shipping costs per country.

*for countries other than the Netherlands, we may charge a higher price.

Delivery to a Dutch address is often very quick. An order placed before 23:29 can be expected at home as early as tomorrow. For delivery to an address outside the Netherlands, if you order before 23:29, we will ship it the same day, provided the product is in stock. For delivery within Europe, you can expect your package within 2-14 days. For delivery outside Europe, it may take longer than 14 days, and delivery is partly dependent on the customs clearance of your package by the local customs.

There are many sets suitable for beginners. On our page about lockpickings for beginners, I explain this in detail. I teach you all the ins and outs of lockpicking and various lockpicks. This way, you know what to look for when buying a lockpick set.

The possession of lockpicks is legal, but always adhere to the two golden rules:

• Rule 1: Only pick locks for which you have permission.
• Rule 2: Never pick locks that are still in use or that you rely on.*

*There is always a chance that you may damage locks while picking. Therefore, never pick locks that you rely on, as a locksmith can be extremely expensive.

You can cancel your order yourself via My Lockpickings, as long as it hasn’t left our warehouse yet. Is the order already on its way? Then you can refuse it at the door or return it using our online return form.

Changing the delivery address of your ongoing order depends on the delivery service:

• Delivery by PostNL or DHL
  • Haven’t received a shipping confirmation yet? Contact our customer service to change the address.
  • Has a shipping confirmation already been sent? Then you can change the address to a PostNL or DHL point via the ‘change delivery’ option in the Track and Trace of PostNL or DHL.
  • Is the package already too far along in the delivery process? Then a change is unfortunately no longer possible, not even via customer service. There will be a notification on your Track and Trace page. You can try to pick up the package at the wrong address or ask them to refuse it. In that case, your order will be returned to Lockpickings and you will receive your money back within 5 days.

First of all, our sincere apologies. Customer satisfaction is of utmost importance to us, but sometimes we make mistakes too. We would like to resolve your issue. The quickest way to do this is by contacting our customer service.

Not satisfied with the handling? Escalate it and contact our Customer Service Manager. Write a letter to the following address. You will receive a response within 5 working days:

Lockpickings
Veldhorststraat 8
2161ER Lisse

Note! This is not a visiting address.

As long as you have not yet received a shipping confirmation, it is possible to change your order. For changes to your name or address, please contact our customer service as soon as possible.

You can see the availability directly on the product page, right next to the price information. This stock status is always up to date. If the product is out of stock, you can sign up as an interested party. This lets us know that we need to hurry up with ordering this product!

Add the products to your digital shopping cart using the clear button. With an account at Lockpickings, this process is faster because we already have your information.

Prefer direct contact? Our customer service is ready to assist you.

If you have chosen to pay via bank transfer, you can transfer the purchase amount to our account number NL60 KNAB 0741 8350 37, in the name of Lospon. Please ensure that you always include both your name and your order number with the payment.

It may happen that our email ends up in your spam box. If you don’t find it there, there may be a delay in the sending of the email or your payment may not have been successful. Here are some steps you can follow:

• Check if the amount has been deducted from your account or if there is an amount reserved on your credit card.
  • If money has been deducted from your account: Due to high demand, the sending of the confirmation email may sometimes be delayed. We kindly ask you to wait for 1 hour. If you still have not received a confirmation after this hour, please contact our customer service.
  • If no money has been deducted from your account: In this case, it seems your order was not successful, and we advise you to place the order again. You do not need to worry about duplicate orders; we do not ship orders without a successful payment.

As soon as your order has been shipped, you will receive a shipping confirmation from us via email with your invoice attached. You also have the option to download your invoices through your order overview in My Account. If you have just placed your order, we ask you to wait until it has been shipped. After that, you will find the invoice attached in the shipping confirmation.

In most cases, this is free, but in some cases, we do charge shipping costs. In Europe, these shipping costs are €3.95. For all other countries, you can check this page.

No, we do not offer the option to pick up your order and pay in cash.

You can pay online with the following payment methods:

• iDEAL
• Credit card (Visa or Mastercard)
• Paypal
• Apple Pay
• Google Pay
• VVV gift cards
• Cash
• A bank transfer
• Pay later via Klarna

To exercise this right, you can contact me via info@lockpickings.com or WhatsApp +31 6 29542712.

Usually, the refund is processed the same day after receiving your return. It may take longer during the weekend, but you will receive the amount on Monday (unless it’s a holiday).

It may take up to 7 working days before I receive your return. You will receive a confirmation from me via email as soon as I have received the package.

After creating your return, you will receive an email containing the tracking information. This allows you to fully track the return process.

No printer? Clearly write the return address and return number on a letter and include it with the package. At DHL, they can also print a label for you.

Don’t worry about the address. You can create a return label via this link. Stick it on your package and drop it off at the post point.

For orders over €50, you pay no shipping costs. If you return part of your order and the total amount falls below €50, I may charge the shipping costs.

Returns are free if you received an incorrect or defective product. In other cases, the return costs are at your own expense (approximately €4.25 per package).